No, we offer free collection and delivery throughout London and UK. We also have a mobile service and can come to you, your home or your office if you are within our mobile service area. We do not charge a call out fee, nor do we charge for the time taken to get to and from your home/office from our workshop in Chelsea.  We have found, however that most of our residential customers prefer to have their computers collected by us to our office/workshop as repairs (particularly data retrieval and computer re-installations) can be a time-consuming job which tie you to the house for the time that the work requires.  Some jobs are also cheaper if done in our workshop.  However obviously some jobs such as internet connection problems often require a home visit.